J&P Legal is committed to the highest standards in its service to clients and in all its business dealings. If at any point you become unhappy or concerned about the service that the Firm has provided, and you would like to make a complaint, then please contact the partner responsible for your matter who will be happy to discuss the matter with you. Complaints can be sent to J&P Legal e-mail and we will endeavor to respond to your message within 48 hours or as soon as possible. You will not be charged for the handling of your complaint.